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American Airlines at SFO Terminal: A Comprehensive Guide

  • Writer: Rafael Jordan
    Rafael Jordan
  • Jul 4, 2024
  • 4 min read

Updated: Jul 5, 2024

SFO Terminal American Airlines - San Francisco International Airport (SFO) is a bustling hub that serves millions of passengers annually. As one of the primary airports in the United States, it offers a wide range of amenities and services to enhance the travel experience. American Airlines  operates extensively at SFO, providing numerous flights both domestically and internationally. In this guide, we will explore everything you need to know about American Airlines SFO Terminal, from the terminal details to parking and dining options.


About San Francisco International Airport

San Francisco International Airport (SFO) is located 13 miles south of downtown San Francisco. The airport features four terminals: Terminals 1, 2, 3, and the International Terminal. Each terminal is well-equipped with modern amenities, including dining options, shopping areas, and lounges. The airport is interconnected by the AirTrain, a free automated people mover system that operates 24/7.


Overview of American Airlines Operations at SFO

Aspect

Details

Primary Terminal

Terminal 1 (Harvey Milk Terminal 1)

Check-In Locations

Terminal 1, near Gate B13

Lounge

Admirals Club, Terminal 1

Arrival and Departure

Domestic flights primarily in Terminal 1, some codeshare flights in Terminal 2 and the International Terminal

Codeshare Partners

Alaska Airlines, British Airways, Japan Airlines, Qatar Airways, Iberia, Fiji Airways

Services

Baggage services, dining, shopping, accessibility services, Wi-Fi, kids' room, showers in lounges

Parking Services

Hourly and Daily Parking, Long-Term Parking, Valet Parking

Dining Options

Various eateries offering local Bay Area cuisine, fast food, gourmet meals

Shopping Options

Specialty stores, duty-free shops selling perfumes, T-shirts, makeup products, sunglasses, leather jackets, books

Contact Options at American Airlines SFO Terminal

Service

Contact Information

Ticket Counter Location

Terminal 1, near Gate B13

General Information

Phone Number

800.433.7300

Admirals Club

Terminal 1, near Gate B13; Open 4:30 a.m. to 11:30 p.m. daily

Lost and Found

Terminal 1, contact airport staff or visit the Lost and Found office

Accessibility Services

Wheelchair rentals and assistance, contact via the general information number

Baggage Services

Available at the check-in counters in Terminal 1

Customer Service

Available at the check-in counters and through the general information number

This table summarizes the essential aspects and contact information for American Airlines operations at SFO, providing a quick reference for travelers.


What Terminal Is American Airlines At SFO – Know Everything

American Airlines Terminal SFO, also known as the Harvey Milk Terminal. This terminal is named in honor of the LGBTQ leader Harvey Milk and is the main domestic terminal for American Airlines flights. Some codeshare flights may operate from Terminal 2 or the International Terminal.


Where is the American Airlines Ticket Counter At SFO Located?

The American Airlines ticket counter is conveniently located in Terminal 1. Passengers can find self-service kiosks and staffed counters to assist with check-in, ticket changes, and other travel needs.


Does Any Lost And Found Department Exist at SFO American Airlines Terminal?

The American Airlines Lost and Found department at SFO is available to assist passengers with any misplaced items. It is recommended to contact American Airlines directly for any items lost during your flight or within the terminal.


What American Airlines Services at SFO

American Airlines offers a variety of services at SFO to ensure a smooth travel experience, including:

  • Check-in kiosks for self-service

  • Baggage services for checked luggage and lost baggage assistance

  • Admirals Club lounge access for eligible passengers

  • Flight booking assistance

  • Special assistance for passengers with disabilities. 

Parking Services

SFO Termnal 1 American Airlines offers several parking options:

  • Short-term parking located near the terminals

  • Long-term parking accessible by AirTrain

  • Valet parking for convenience

  • Cell phone waiting lot for pick-ups

American Airlines Lounges at SFO Terminal 1

The Admirals Club is located in Terminal 1, near Gate B13. It offers a range of amenities including complimentary food and drinks, Wi-Fi, showers, and a children’s room. The lounge is open daily from 4:30 AM to 11:30 PM


Dining Facilities

SFO boasts a wide array of dining options across its terminals. In Terminal 1, passengers can enjoy various eateries that offer local Bay Area cuisine, fast food, and sit-down restaurants. Popular choices include:

  • Local food joints for authentic Bay Area flavors

  • Fast food chains for quick meals

  • Sit-down restaurants for a more relaxed dining experience


Shopping Options

Travelers can indulge in shopping at numerous stores within SFO. Terminal 1 features:

  • Duty-free shops

  • Specialty stores offering perfumes, sunglasses, and more

  • Convenience stores for travel essentials


How Do I Communicate with Someone at American Airlines at SFO Airport?

Communicating with someone at American Airlines at SFO Airport is straightforward and can be done through various channels to ensure you receive the assistance you need. Here’s a comprehensive guide on how to get in touch with American Airlines at San Francisco International Airport (SFO):

1. At the Airport: In-Person Assistance

Ticket Counter and Customer Service Desks:

  • Location: American Airlines operates primarily from Terminal 1 (Harvey Milk Terminal 1) at SFO. The ticket counter and customer service desks are located near Gate B13 in this terminal.

  • Services: At these counters, you can check in, get assistance with booking changes, baggage inquiries, and more.


American Airlines Admirals Club:

  • Location: The Admirals Club is also in Terminal 1, near Gate B13.

  • Hours: Open daily from 4:30 a.m. to 11:30 p.m.

  • Amenities: Includes complimentary food and drinks, showers, a kids' room, and complimentary Wi-Fi. Access is available for Admirals Club members and eligible passengers.

2. By Phone

General Inquiries and Reservations:

  • Phone Number: You can contact American Airlines at SFO by calling 800.433.7300 or 1-860-374-7569. This number connects you to general inquiries and reservations where you can get help with flight information, booking, and other services.


Baggage Services:

  • Phone Number: For baggage-related inquiries, call 1-860-374-7569/800.488.7300. This line is dedicated to helping with lost, delayed, or damaged baggage.

3. Online and Mobile Services

American Airlines Website:

  • Website: Visit American Airlines for a wide range of services, including flight booking, check-in, and real-time flight status updates. The website also provides information on the Admirals Club and other amenities.


Mobile App:

  • American Airlines App: Download the American Airlines app for iOS and Android devices. The app allows you to manage your bookings, check-in, and receive real-time flight updates.

4. Additional Services at SFO

Information Desks and Visual Paging:

  • Services: SFO offers information desks throughout the terminals. You can also use visual paging services by calling 1.800.I.FLY.SFO or 650.821.8211 or 1-860-374-7569 and selecting option 2 for paging services.


Concierge and Accessibility Services:

  • Location: Available throughout the airport, including accessible parking and wheelchair rental services.

  • Contact: For specific accessibility needs, contact the general information number or visit the information desks at the terminal.


By utilizing these contact options and services, you can effectively communicate with someone at American Airlines at SFO and ensure a smooth travel experience. Whether you need help in person, over the phone, or online, American Airlines provides multiple channels to assist you with your travel needs.

Final Word

Whether you are departing from or arriving at American Airlines Terminal at SFO provides a range of services to ensure a pleasant journey. From easy check-in processes to relaxing lounge experiences, passengers can enjoy a seamless travel experience.


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