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Frontier Airlines DFW Terminal: A Guide to Dallas Fort Worth International Airport

  • Writer: Rafael Jordan
    Rafael Jordan
  • Jul 16, 2024
  • 13 min read

Welcome to the ultimate guide for travelers flying with Frontier Airlines from Dallas Fort Worth International Airport (DFW). Whether you're a first-time visitor or a frequent flyer, this comprehensive article will provide you with all the essential information you need to navigate the Frontier Airlines terminal at DFW with ease and confidence.


In this guide, we'll cover everything from check-in procedures and security checkpoints to baggage claim, parking options, and available amenities. We'll also provide you with insider tips and tricks to make your journey through DFW as smooth and stress-free as possible. So, fasten your seatbelts and get ready for a detailed tour of the Frontier Airlines experience at one of America's busiest airports!


About Dallas Fort Worth International Airport

Dallas Fort Worth International Airport (DFW), situated between Dallas and Fort Worth, Texas, is one of the world's largest and busiest airports. With five advanced terminals and a vast array of amenities, DFW acts as a significant hub for both domestic and international routes. The collaboration between Frontier Airlines and DFW Airport combines cost-efficiency with world-class facilities, providing a compelling travel option for those visiting the Dallas-Fort Worth area


An Overview of Frontier Airlines at DFW Airport

Frontier Airlines operates from Terminal E at Dallas Fort Worth International Airport. This terminal, along with the other four at DFW, provides passengers with a modern and efficient travel experience. Let's break down some key information about Frontier Airlines' presence at DFW:

Service

Location

Details

Terminal

Terminal E

Frontier Airlines operates from Terminal E at DFW.

Check-In Options

Terminal E

- Online Check-In: Available from 24 hours before the flight.

- Kiosk Check-In: Self-service kiosks at Terminal E.



- Desk Check-In: Full-service check-in with luggage drop-off and assistance.



Baggage Claim

Terminal E

Baggage carousels E4 to E9. Follow signs after deplaning and check monitors for carousel info.

Security Check

Near Gate E18

Main security checkpoint for Frontier Airlines passengers.

Gates

E31 to E38

Gate numbers are subject to change; always check airport displays for updated information.

Customer Service

Terminal E

Customer service desks available for reservations, flight changes, and general inquiries.

Lounges

Terminal E

Access to lounges with paid entry or membership, offering a place to relax before flights.

Restrooms

Throughout Terminal E

Clean and accessible restrooms available at various locations within the terminal.

Dining Options

Terminal E

Various dining choices ranging from fast food to sit-down restaurants.

Shopping Options

Terminal E

Range of shops for last-minute gifts, travel essentials, and more.

Parking

Near Terminal E

- Short-term Parking: Ideal for pick-ups/drop-offs.

- Long-term Parking: Economical for longer trips, with shuttle service to terminals.



- Valet Parking: Available at each terminal for an additional fee.



Ground Transport

Terminal E

Various options including taxis, ride-shares, and public transportation.

Flight Status

Terminal E

Real-time flight status updates available via Frontier Airlines' website and DFW airport monitors.

Lost and Found

Central Location

Report lost items in person or via DFW's website.

VIP Services

Terminal E

Includes expedited check-in, security, and boarding processes for a more luxurious experience.

Which Terminal is Frontier Airlines at DFW?



Frontier Airlines operates out of Terminal E at DFW Airport. This terminal is dedicated to handling domestic flights and offers a range of facilities and services to ensure a comfortable travel experience.


Key Features of Terminal E

  • Check-In Services: Located on the upper level, the check-in counters and self-service kiosks make it easy to get your boarding pass and check your luggage.

  • Security Checkpoints: Multiple security checkpoints are available, with the main one for Frontier Airlines near gate E18.

  • Gates: Frontier Airlines typically uses gates E31 to E38, but always check the flight information displays for updates.

  • Baggage Claim: The lower level of Terminal E houses the baggage claim area, with carousels E4 to E9 assigned to Frontier Airlines.

  • Amenities: Terminal E offers various amenities, including dining options, retail stores, restrooms, and comfortable seating areas.


Frontier Airlines DFW Terminal Map



Navigating a large airport like Dallas Fort Worth International Airport (DFW) can be daunting, but having a clear understanding of the terminal map can make your experience much smoother. Frontier Airlines operates out of Terminal E at DFW, which is well-equipped with a variety of amenities and services to cater to travelers' needs. Here’s a detailed guide to help you understand and navigate the Frontier Airlines DFW terminal map.


How to Check-in for a Frontier Airlines Flight at DFW Airport?



Frontier offers several check-in options at DFW to suit different preferences and needs. Here's a comprehensive guide on how to check in for your Frontier Airlines flight at DFW:

Online Check-in

Frontier Airlines encourages passengers to check in online for the most convenient experience:


Time Frame: Online check-in opens 24 hours before your scheduled departure time and closes 60 minutes prior to departure.


Process:

  • Visit Frontier Airlines' official website or use their mobile app.

  • Enter your confirmation code and last name.

  • Follow the prompts to select your seat (if not already assigned) and pay for any additional services or baggage.

  • Once completed, you'll receive a boarding pass that you can print or save on your mobile device.


Mobile Check-in

Similar to online check-in, but specifically through Frontier's mobile app:

  • Download the Frontier Airlines mobile app from your device's app store.

  • Log in and select your flight.

  • Complete the check-in process and receive a mobile boarding pass.

  • At the airport, simply show your mobile boarding pass at security and the gate.

Airport Kiosk Check-in

If you prefer to check in at the airport or didn't have a chance to do so online:


Location: Frontier Airlines check-in kiosks are located in the upper level of Terminal E at DFW.


Process:

  • Approach an available kiosk.

  • Enter your confirmation code or scan your credit card or passport.

  • Follow the on-screen instructions to complete check-in.

  • Print your boarding pass and any baggage tags.


Time: Arrive at least 2 hours before your domestic flight or 3 hours before an international flight to allow ample time for check-in and security procedures.

Counter Check-in

For those who need assistance or prefer face-to-face service:


Location: Frontier Airlines check-in counters are in the upper level of Terminal E.


Process:

  • Queue in the appropriate line (general check-in, bag drop, or priority check-in if applicable).

  • Present your ID and any necessary travel documents to the agent.

  • Receive your boarding pass and drop off any checked baggage.


Hours: Counter hours may vary, but they typically open at least 2 hours before the first flight of the day and close 45 minutes before the last flight.


Important Check-in Tips for Frontier Airlines at DFW:

  • Baggage: If you have bags to check, remember that Frontier charges for checked bags. It's often cheaper to pay for these in advance during online check-in rather than at the airport.

  • ID Requirements: Bring a valid government-issued photo ID for domestic flights or a passport for international travel.

  • Group Check-in: If you're traveling with a group, one person can check in the entire group online or at a kiosk, as long as all required information is available.

  • Special Assistance: If you require special assistance, it's best to check in at the counter. Inform the agent of any specific needs you may have.

  • Cut-off Times: Be aware of check-in cut-off times. For domestic flights, check-in closes 45 minutes before departure. For international flights, it's 60 minutes.

  • Seat Assignment: If you haven't selected a seat in advance, you'll be assigned one during check-in. If you want to choose or change your seat, it's best to do this during online check-in.

  • CLEAR Program: DFW Airport participates in the CLEAR program, which can expedite your check-in and security process. If you're a member, look for the CLEAR kiosks near the security checkpoints.


Remember, regardless of which check-in method you choose, always allow plenty of time to complete the process and proceed through security before your flight.


What Security Checkpoints Are Used by Frontier Airlines at DFW Terminal?

Navigating airport security is a crucial part of your journey, and understanding the process at DFW's Terminal E, where Frontier Airlines operates, can help make your experience smoother and less stressful. Here's a comprehensive guide to the security checkpoints for Frontier Airlines passengers at DFW:

Location of Security Checkpoints

For Frontier Airlines passengers at DFW:

  • The primary security checkpoint is located in Terminal E.

  • It's situated on the upper level, past the check-in counters and airline ticket offices.

  • Look for clear signage directing you to the security screening area.


Types of Security Lanes

DFW Airport, including Terminal E, offers several types of security lanes to cater to different traveler needs:

  • Standard Lanes: For regular passengers.

  • TSA PreCheck: For enrolled members of the TSA PreCheck program.

  • Clear Lanes: For members of the CLEAR program.

  • Family Lanes: For passengers traveling with small children or special needs.

  • Premium Lanes: For first-class or elite status passengers (availability may vary).


Security Checkpoint Procedures

Here's what to expect and how to prepare for the security screening process:


Document Check:

  • Have your boarding pass and valid ID ready.

  • For domestic flights, a government-issued photo ID is required.

  • For international flights, you'll need a valid passport.


Liquids and Electronics:

  • Place liquids in a clear, quart-sized bag. Each container should be 3.4 ounces (100 ml) or less.

  • Remove this bag from your carry-on for separate screening.

  • Take out large electronics (laptops, tablets) for separate screening.


Personal Items:

  • Remove items from your pockets and place them in your carry-on or in the provided bins.

  • Take off shoes, belts, and bulky jewelry for screening.


Screening Process:

  • You'll walk through either a metal detector or an advanced imaging technology scanner.

  • Your carry-on items will go through an X-ray machine.

  • Additional screening may be required at the discretion of TSA officers.


TSA PreCheck

If you're a TSA PreCheck member flying with Frontier Airlines:

  • Look for the dedicated TSA PreCheck lane at the Terminal E checkpoint.

  • You can keep your shoes, light jackets, and belts on.

  • Liquids and laptops can usually stay in your bag.

  • The process is generally quicker than standard screening.


CLEAR Program

DFW Airport, including Terminal E, participates in the CLEAR program:

  • CLEAR uses biometrics to verify your identity.

  • If you're a member, you can use CLEAR kiosks to bypass the regular ID check line.

  • After CLEAR, you'll still need to go through physical security screening.


Special Considerations

  • Travelers with Disabilities or Medical Conditions: Inform a TSA officer if you have any medical devices or need special assistance.

  • Traveling with Children: Family lanes are available. Children under 12 can leave their shoes on.

  • Pet Travel: If traveling with a pet, remove it from its carrier for screening. The empty carrier will go through the X-ray machine.


Understanding and preparing for the security checkpoint process can significantly reduce stress and save time during your journey.


Where to Collect Baggage for Frontier Airlines Flights Arriving at DFW

For passengers arriving at DFW on Frontier Airlines flights, understanding the baggage claim process is crucial for a smooth end to your journey. Here's a comprehensive guide on where to collect your baggage and what to expect at the Frontier Airlines baggage claim area in DFW:



Location of Baggage Claim

For Frontier Airlines flights arriving at DFW:

  • The baggage claim area is located on the lower level of Terminal E.

  • After disembarking from your flight, follow the signs directing you to "Baggage Claim" or "Ground Transportation."

  • You'll need to take an escalator or elevator down to the lower level.


Baggage Claim Process


Locating Your Carousel:

  • As you enter the baggage claim area, look for the information displays.

  • These screens will show your flight number and the assigned carousel number.

  • Frontier Airlines typically uses carousels in the Terminal E baggage claim area.


Collecting Your Baggage:

  • Proceed to the designated carousel for your flight.

  • Wait for the carousel to start moving – this usually happens within 15-30 minutes after your flight's arrival.

  • Watch for your bag and remove it from the carousel when you see it.

  • Double-check the luggage tag to ensure it's your bag before leaving the area.


Oversized or Special Items:

  • For oversized items or special luggage (like sports equipment), check with a Frontier Airlines representative.

  • These items may be delivered to a separate area near the regular baggage carousels.



What Are the Parking Options for Frontier Airlines Passengers at DFW?

Dallas Fort Worth International Airport (DFW) offers a variety of parking options for passengers flying with Frontier Airlines, ensuring that every traveler can find a convenient and cost-effective solution for their needs. Whether you're looking for short-term parking for a quick drop-off, long-term parking for extended trips, or premium services like valet parking, DFW has you covered. Here’s a detailed look at the parking options available:


Short-Term Parking

Short-term parking is ideal for those who are dropping off or picking up passengers. Located close to Terminal E, it provides easy access to the check-in and baggage claim areas.

  • Location: Adjacent to Terminal E

  • Rates: $3 per hour, up to $24 per day

  • Features: Covered parking, easy terminal access, and available for short visits

Long-Term Parking

Long-term parking is a cost-effective solution for travelers who need to leave their vehicles at the airport for several days. Shuttle services are available to transport passengers from the parking area to Terminal E.

  • Location: Remote and Express parking lots

  • Rates: $10 per day

  • Features: Shuttle service to terminals, economical rates for extended stays


Valet Parking

For those who prefer a premium service, valet parking offers the ultimate convenience. Simply drop your car off at the valet stand, and it will be parked for you. When you return, your car will be waiting for you at the terminal.

  • Location: Drop-off at Terminal E

  • Rates: $31 per day

  • Features: Convenient drop-off and pick-up, no need to search for parking, premium service


Remote Parking

Remote parking lots offer the most economical rates for long-term parking. These lots are located further from the terminals but are serviced by frequent shuttle buses that transport passengers to and from Terminal E.

  • Location: Remote lots

  • Rates: $10 per day

  • Features: Frequent shuttle service, budget-friendly option, plenty of spaces


Express Parking

Express parking is a mid-range option that balances cost and convenience. It is located closer to the terminals than remote parking but offers competitive daily rates. Shuttles are available to take you to Terminal E.

  • Location: Express lots

  • Rates: $15 per day

  • Features: Closer to terminals than remote parking, shuttle service, competitive rates


How much does it cost to park at the Frontier Airlines DFW Terminal?

Parking Option

Location

Daily Rate

Features

Short-Term Parking

Adjacent to Terminal E

$24 per day

Convenient for short visits, easy terminal access

Long-Term Parking

Remote and Express lots

$10 per day

Economical for extended stays, shuttle service

Valet Parking

Drop-off at Terminal E

$31 per day

Premium service, convenient drop-off and pick-up

Remote Parking

Remote lots

$10 per day

Most economical, frequent shuttle service

Express Parking

Express lots

$15 per day

Mid-range option, closer to terminals, shuttle service

Shuttle Services

DFW Airport provides a reliable shuttle service that connects all parking areas with the terminals. Shuttles run frequently, ensuring minimal wait times and quick access to Terminal E.

  • Frequency: Every 5-10 minutes

  • Operating Hours: 24/7

  • Accessibility: Equipped with wheelchair lifts and accommodations for passengers with disabilities


How to Communicate with Frontier Airlines at DFW Terminal

When traveling through Dallas Fort Worth International Airport (DFW) with Frontier Airlines, it's essential to know how to communicate effectively with the airline for any assistance you might need. Whether you require help with reservations, baggage inquiries, or general information, there are several ways to reach Frontier Airlines at the DFW terminal. Here’s a comprehensive guide on how to communicate with Frontier Airlines at DFW Terminal.


Customer Service Desks

Frontier Airlines customer service desks located in Terminal E at DFW Airport. These desks are staffed by knowledgeable representatives who can assist with a wide range of issues, including ticketing, reservations, flight changes, and general inquiries.


Location: Near the check-in area and baggage claim in Terminal E.

Services Offered:

  • Ticketing and reservations

  • Flight changes and cancellations

  • Information on flight status and gate changes

  • Assistance with special requests (e.g., wheelchair service)


Check-In Counters

Frontier Airlines’ check-in counters are also situated in Terminal E. Here, you can check in for your flight, drop off checked baggage, and get assistance with any immediate travel needs.


Location: Upper level of Terminal E.

Services Offered:

  • Check-in for flights

  • Baggage drop-off

  • Printing boarding passes

  • Resolving ticketing issues


Baggage Claim Office

If you have issues with your luggage, such as lost, delayed, or damaged baggage, you can visit the baggage claim office. The staff there will assist you in locating your baggage or filing a claim.


Location: Lower level of Terminal E, near the baggage carousels.

Services Offered:

  • Reporting lost or delayed baggage

  • Assistance with damaged baggage claims


Phone Support

For those who prefer to communicate via phone, Frontier Airlines offers customer support through their helpline. You can call their customer service number for assistance with reservations, flight information, and other inquiries.


Customer Service Number: 1-801-401-9000

Services Offered:

  • Reservations and ticketing

  • Flight status updates

  • General inquiries and assistance


Website

Frontier Airlines’ website is a valuable resource for managing your travel needs. You can book flights, check-in online, and get real-time updates on your flight status.


Services Offered:

  • Booking flights

  • Online check-in

  • Flight status updates

  • Managing reservations


Mobile App

The Frontier Airlines mobile app offers many of the same features as the website, along with the convenience of mobile access. You can check in, download your boarding pass, and receive flight updates directly to your phone.


App Features:

  • Mobile check-in

  • Digital boarding passes

  • Real-time flight updates

  • Manage reservations on the go


Social Media

Frontier Airlines is active on various social media platforms where you can get quick responses to your inquiries. These platforms are monitored regularly, and the airline often responds promptly to customer questions and concerns.


Social Media Platforms:

  • Facebook: @FlyFrontier

  • Twitter: @FlyFrontier

  • Instagram: @FlyFrontier


Email Support

For non-urgent inquiries or feedback, you can contact Frontier Airlines via email. This is a convenient option if you need to provide detailed information or if your inquiry is not time-sensitive.

Email: Available through the contact section of Frontier Airlines’ website.


Top Amenities and Services at Frontier Airlines DFW Terminal

Dallas Fort Worth International Airport (DFW) is renowned for its extensive range of amenities and services, ensuring a comfortable and enjoyable experience for all travelers. Terminal E, where Frontier Airlines operates, is equipped with numerous facilities to cater to passengers' needs. Here’s a detailed look at the amenities and services available at Frontier Airlines' DFW Terminal.

Lounges

While Frontier Airlines doesn't operate its own lounge, passengers can access The Club DFW in Terminal D for a fee.


Restrooms

Clean and well-maintained restrooms are available throughout Terminal E, including family restrooms and nursing rooms.


Dining Options



Terminal E features a variety of dining choices, from quick snacks to sit-down meals. Some options include:

  • Whataburger

  • Pappasito's Cantina

  • Dunkin' Donuts

  • Wendy's


Shopping and Dining Options

Passengers can enjoy duty-free shopping and various retail stores in Terminal E, including:

  • TRG Duty Free

  • Dallas Cowboys Pro Shop

  • Brighton Collectibles


VIP Services for Frontier Airlines Passengers at DFW

While Frontier Airlines focuses on affordable travel, DFW Airport offers some VIP services that Frontier passengers can access for a fee:

  • Fast Track: Expedited security screening (when available).

  • Porter Service: Assistance with luggage throughout the airport.


Wrap-Up

Frontier Airlines' presence at Dallas Fort Worth International Airport's Terminal E provides travelers with affordable flight options and access to a range of airport amenities. From efficient check-in processes to diverse dining and shopping options, passengers can enjoy a comfortable travel experience while benefiting from Frontier's low fares.


Related Articles:


Frequently Asked Questions about Frontier Airlines at DFW Terminal

1. Which terminal does Frontier Airlines operate from at DFW?

Answer: Frontier Airlines operates from Terminal E at Dallas Fort Worth International Airport (DFW).

2. What are the check-in options available for Frontier Airlines at DFW?

Answer: Passengers can check-in online, at self-service kiosks, or at the check-in counters located in Terminal E.

3. Where can I find the baggage claim for Frontier Airlines flights at DFW?

Answer: Baggage claim for Frontier Airlines is located on the lower level of Terminal E, with carousels E4 to E9 designated for arriving flights.

4. What dining options are available in Terminal E at DFW?

Answer: Terminal E offers a variety of dining options, including Chick-fil-A, Starbucks, Cantina Laredo, and TGI Fridays, catering to different tastes and preferences.

5. Are there any lounges available for Frontier Airlines passengers in Terminal E?

Answer: While Frontier Airlines does not have its own lounge, passengers can access The Club DFW and American Airlines Admirals Club for a fee or through membership.

6. How can I get assistance if I have special needs or require a wheelchair at DFW?

Answer: Frontier Airlines provides special assistance services. You can request wheelchair services at the check-in counter or gate, and accessible restrooms and assistance desks are available throughout Terminal E.

7. What are the parking options at Terminal E for Frontier Airlines passengers?

Answer: DFW offers short-term and long-term parking options, as well as valet parking. Shuttle services are available to transport passengers from parking areas to the terminal.

8. How can I check the real-time status of my Frontier Airlines flight at DFW?

Answer: You can check real-time flight status on the Frontier Airlines website, mobile app, or by looking at the flight information displays throughout Terminal E.

9. Where can I find customer service for Frontier Airlines at DFW?

Answer: Frontier Airlines customer service desks are located near the check-in area and baggage claim in Terminal E, where staff can assist with reservations, flight changes, and other inquiries.

10. What should I do if I lose an item at DFW or on a Frontier Airlines flight?

Answer: If you lose an item, you can contact the Lost and Found office located in Terminal E. You can report lost items in person or via the airport’s website to facilitate recovery.

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