Does Lufthansa allow flight cancellation within 24 hours of reservation?
- Rafael Jordan
- Jun 3, 2024
- 3 min read
When you book a flight, sometimes plans change and you need to cancel. Lufthansa understands this, which is why they offer a straightforward 24-hour cancellation policy. Here's everything you need to know about how this policy works, how to cancel your flight online or over the phone, and information about refunds.
Does Lufthansa Airlines Allow 24-Hour Cancellation Without Penalty?
Yes, Lufthansa allows you to cancel your booking without any penalty if you do it within 24 hours of your purchase. This policy is applicable as long as the booking was made at least 7 days before your flight's departure. This means if you book your flight and then change your mind the next day, you can cancel it without losing any money.
What is the Lufthansa 24-Hour Cancellation Rule?
Lufthansa 24-hour cancellation rule is a policy that allows passengers to cancel their flight bookings without any penalty if done within 24 hours of purchase. This rule is particularly helpful for travelers who might need to change their plans soon after booking their tickets. Here are the key points of this rule:
You must cancel your booking within 24 hours of when you first bought the ticket.
The booking must be made at least 7 days before the flight's scheduled departure.
If you cancel within this 24-hour window, you won't be charged any cancellation fees.
If you meet these conditions, you are eligible for a full refund, which will be credited back to the original form of payment.
This policy applies to all types of tickets, regardless of the fare or destination.
Note: It's important to note that the 24-hour cancellation window starts from the time the reservation is made, not the scheduled departure time. This means that if you book a flight at 10 AM on Monday, you have until 10 AM on Tuesday to cancel without penalty.
How to Cancel a Lufthansa Flight Ticket Online:
To cancel your Lufthansa flight ticket online, just follow these easy steps:
Visit Lufthansa's official website and log into your account. If you don’t have an account, you can proceed using your booking reference.
Navigate to "My Bookings" where you’ll see a list of your upcoming flights. Select the booking you wish to cancel.
Ensure you are within the 24-hour window from the time of booking to qualify for a penalty-free cancellation.
Click on the cancellation option. Confirm your selection to proceed.
After cancellation, you’ll be prompted to fill out a refund request form if your booking qualifies for a refund.
You will receive a confirmation email with the details of your cancellation and information about your refund status.
How to Cancel the Lufthansa Booking on a Call?
If you prefer personal assistance or do not have access to the internet, you can cancel your Lufthansa booking over the phone:
Dial the Lufthansa customer service number at +1-860-374-7569 (for calls from the United States and Canada). The line is available 24/7
Follow the automated prompts to speak with a customer service representative.
Provide your booking reference number and personal information to the agent.
Request to cancel your flight booking, citing the 24-hour cancellation rule if applicable.
Confirm the cancellation details and ensure you receive a confirmation number or email.
Do I Get a Full Refund If I Cancel a Lufthansa Flight Within 24 Hours?
If you cancel your ticket within 24 hours of booking and the booking was made at least one week before the flight's departure, you will receive a full refund. The refund will be issued to the original form of payment you used to make the booking. Refund times can vary depending on your bank, but typically it takes a few days.
It's important to note that the Lufthansa 24-hour cancellation rule only applies to the ticket cancellation; any additional services or ancillary products purchased, such as seat selection, checked baggage, or travel insurance, may be non-refundable or subject to separate terms and conditions.
FAQs
Q: What if I booked less than 7 days before the flight?
A: The 24-hour cancellation policy might not apply if the booking is made less than 7 days before the flight, and you may be subject to cancellation fees.
Q: Can I cancel any type of ticket within 24 hours?
A: Yes, the 24-hour cancellation policy applies to all ticket types if the conditions are met.
Q: How long does it take for a refund to appear in my account?
A: Refunds usually take a few business days to process, but it can sometimes take up to 20 days depending on your bank or credit card issuer.
Q: Is it possible to change my flight instead of cancelling?
A: Yes, Lufthansa allows you to change your booking. Fees may apply depending on your ticket type and the changes you make.
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