United Airlines Missed Flight Policy: What to Do If You Miss Your Flight
- Rafael Jordan
- Jun 10, 2024
- 6 min read
Missing a flight can be a stressful experience, but being prepared and understanding the United Airlines missed flight policy can help alleviate some of the anxiety associated with such situations. Whether it’s a direct result of unforeseen circumstances or a missed connecting flight, knowing your options is crucial. In this comprehensive guide, we’ll explore the steps you should take if you find yourself missing a flight on United Airlines, detailed explanations of the airline's policies, and how you can potentially mitigate the impact on your travel plans. For immediate assistance, contact United Airlines at +1-860-374-7569.
About United Airlines
United Airlines is a major American airline headquartered in Chicago, Illinois. It is known for its extensive network of domestic and international routes, including both passenger and cargo services. As one of the world's largest airlines, United is coammitted to customer service and offers various policies to accommodate passengers in case of travel disruptions, including missed flights.

What Happens if You Miss a United Flight – A Quick Guide
When you’re flying with United Airlines, there are clear steps you can take to mitigate the disruption. Whether you’ve missed your flight due to traffic, a previous flight delay, or simply lost track of time, here’s what you need to know and do:
If you miss your United flight, you might have to pay extra to book a new ticket, depending on the type of ticket you bought and the airline's rules.
For non-refundable tickets, United usually charges a fee between $75 and $200 to put you on the next flight if there’s space.
If your ticket is refundable, you can change or cancel your flight for free, but you might have to pay the difference if the new flight is more expensive.
If you’re a MileagePlus Premier member or have a more expensive ticket, you might not have to pay for changes or standby on the same day, depending on your member level.
If you get to the gate late and boarding has already started, you might not be allowed on the plane and could have to pay to rebook.
If you miss your flight because of something you can't control, like bad weather or airport delays, United might not charge you to change to another flight.
Make sure to check in for your flight early and give yourself plenty of time to get through security and to your gate so you don’t miss your flight.
Missing a flight might mean any connecting flights you have are also canceled, so it’s important to let the airline know right away if you miss a flight.
Additional Details About United Airlines Missed Flight Policy
United Airlines categorizes missed flights based on the cause and the type of fare purchased. Here’s a closer look at the policy details:
If you miss your United Airlines flight, you usually have to buy a new ticket at the current price.
United might charge a fee between $75 and $200 to put you on the next flight if there’s space.
If you're a Premier member or have a more expensive ticket, you might not have to pay for a same-day change or standby.
If you get to the gate late after boarding has started, you've missed your flight and will need to rebook.
If bad weather or other problems out of your control cause you to miss your flight, United might not charge you to rebook.
Missing a flight can also mean any further flights you have booked might be canceled.
To avoid missing your flight, check in early and get to your gate on time.
If you miss a flight, contact United Airlines right away to find out about rebooking.
What Should I Do When I Miss a United Airlines Flight?
Missing a flight can be a stressful event, but knowing the right steps to take can help you manage the situation effectively. Here’s what you should do if you find yourself having missed a United Airlines flight:
Contact United Airlines Immediately:
As soon as you realize you've missed your flight, contact United Airlines. You can reach them at their customer service number +1-860-374-7569 (OTA). This is crucial as it allows the airline to quickly address your situation and discuss the next available options.
Visit the United Airlines Counter:
If you are still at the airport, go directly to the United Airlines counter. Speaking face-to-face with an agent can sometimes expedite the rebooking process and clarify any immediate steps you need to take.
Check for Rebooking Options:
Use the United Airlines app or their website to check for alternative flights. Sometimes, you may be able to rebook yourself quickly if there are available seats on subsequent flights.
Understand the Fees Involved:
Depending on the type of your ticket and the reason for missing your flight, you might be subject to a rebooking fee. United typically charges a "same-day change fee" that can range from $75 to $200. Knowing this in advance can help you prepare for any additional costs.
Ask About Standby Options:
If the next flights are fully booked, ask about standby options. This means you could get on an earlier or later flight the same day if seats become available.
Document Your Experience:
If you missed your flight due to circumstances like a delayed connecting flight (operated by United or not), document these details as they can be useful when discussing rebooking options with the airline.
Check Your Email and Mobile App for Updates:
United Airlines may send updates about your rebooking options through email or directly to your mobile app. Keep an eye on these for any potential changes or instructions.
Explore Refund or Travel Credit Options:
If rebooking is not an option or doesn't suit your schedule, inquire about the possibility of a refund or travel credits, especially if you have a refundable ticket or if the miss was due to an airline error.
Review United’s Missed Flight Policy:
Familiarize yourself with United Airlines missed flight policy available on their website or by asking an airline representative. This can give you a clearer idea of what to expect and any rights you may have as a passenger.
Arrive Early for Rebooked Flights:
Once rebooked, make sure to arrive at the airport early to avoid any further complications. Ensure that you have enough time for security checks and to reach your gate.
By following these steps, you can handle the situation more calmly and increase your chances of getting to your destination with minimal delay. Always remember to keep communication lines open with United Airlines to effectively navigate through the process of managing a missed flight.
How to Rebook a Missed United Airlines Flight
Missing a United Airlines flight can be stressful, but rebooking is straightforward. You have several options available to manage your travel itinerary, whether online, by phone, at the airport, or through the mobile app. Here’s how to proceed with each method:
Online Method
Rebooking your flight online is one of the easiest and fastest ways:
Visit the Website: Go to United Airlines' official website and log in to your account.
Manage Reservations: Navigate to "My Trips" or "Manage Reservations." Here, you can view your current bookings.
Select Your Flight: Find the flight you missed and look for rebooking options. The system will display available flights for you to choose a new departure.
Confirm and Pay: If there's a difference in fare or a rebooking fee, you will need to pay this difference online. Follow the prompts to confirm your new booking.
By Phone Method
If you prefer speaking to someone or need additional assistance, using the phone method is effective:
Call Customer Service: Dial United Airlines customer service number at 1 (800) 864-8331 or 1-860-374-7569 (OTA).
Provide Your Details: Give the representative your booking details and explain that you missed your flight.
Discuss Options: The representative will search for available flights and discuss your options. They can also help you understand any fees associated with rebooking.
Confirm Your Booking: Once you choose a flight, the representative will assist you in confirming your new booking over the phone.
At the Airport
If you’re still at the airport, you can handle the rebooking in person:
Visit the United Counter: Go to the United Airlines ticket counter or customer service desk.
Speak to an Agent: Provide the agent with your flight details and mention that you missed your flight.
Review Available Flights: The agent will help you find the next available flight. They can also address any immediate concerns you might have about fees or travel policies.
Confirm Your New Flight: Once you decide on a new option, the agent will rebook the flight for you directly from the counter.
By United Airlines Mobile App
The United Airlines mobile app provides a convenient way to rebook a missed flight on-the-go:
Open the App: Launch the United Airlines app on your mobile device.
Go to ‘My Trips’: Access your profile and navigate to ‘My Trips’ where your flight details are stored.
Select the Missed Flight: Choose the flight you missed to see possible rebooking options.
Choose a New Flight and Confirm: The app will show you the next available flights. You can select a new flight, pay any necessary fees, and confirm your booking directly through the app.
Using these methods, you can efficiently handle a missed flight with United Airlines, ensuring you get back on track with your travel plans as smoothly as possible.
Final Words
Missing a flight doesn't have to be a disaster. By understanding the United Airlines missed flight policy, you can manage the situation more effectively. Remember, quick actions and clear communication with the airline are your best tools in such scenarios.
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