Breeze Airways Cancellation Policy, Fee & Refund Process

Are you flying with Breeze Airways and need to cancel your flight? Here’s your go-to guide to understand the Breeze airways cancellation policy, refund process, how you can use your BreezePoints, and what to do if your flight is canceled by the airline.

About Breeze Airways

Before we get into the cancellation shenanigans, let's quickly introduce Breeze Airways. They're a relatively new kid on the block, launched in 2021 by industry veteran David Neeleman. Breeze is all about making air travel affordable and convenient, with a focus on underserved routes. Pretty nifty, right?

What is the cancellation policy for Breeze Airways?

Navigating Breeze flight cancellation policy doesn’t have to be complicated. Here's a quick rundown:

If your flight is canceled, Breeze Airways will present you with the choice to rebook on the next available flight or receive a full refund for your canceled flight.
In addition to the standard options, Breeze may extend an apology in the form of BreezePoints. For instance, on a recent trip, I was awarded 15,000 BreezePoints (worth $150) when my flight was canceled.

Situation	Breeze Airways Cancellation Policy
Flight Cancellation	You can rebook on the next available flight or cancel for a refund.
Delay over 2 hours	You can change your flight to a new date within 14 days or cancel unflown segments for a full refund.
Overnight Delay	The airline may reimburse hotel costs if the delay is due to their failure (not weather or air traffic control issues).

To receive reimbursement for hotel expenses, you must submit receipts via the Breeze Hotel Reimbursement Request Form within six days of the incident.
If you incur transportation costs due to a Breeze Airways cancellation or delay, you can seek reimbursement by filling out the Breeze Transportation Reimbursement Request Form online, providing proof of the expenses.

How to Cancel a Breeze Airways Booking?

Here's a quick guide on how to cancel your Breeze Airways flight, offering several convenient options depending on your preference and situation:

Canceling via Online:

Visit www.flyfbreezeairways.com and log in to your account
Click on 'My Trips' and select the reservation you want to cancel
Click on the 'Cancel' button next to the flight segment(s) you want to cancel
Follow the prompts to confirm the cancellation
You'll receive a confirmation email once the cancellation is processed
Refunds, if applicable, will be processed back to the original form of payment

Contact to Breeze Airways travel agent to cancel a flight:

If you've booked your Breeze Airways ticket through a travel agent and need to cancel, here’s how to proceed:

Dial the Breeze Airways Reservations Hotline (1-888-241-7501/1-860-374-7569) available 24/7
Have your booking reference number (PNR) or passenger details ready
Request to cancel your flight reservation with the agent
The agent will guide you through the cancellation process step-by-step
Ask about any applicable cancellation fees or refund policies
Clarify the refund eligibility based on your fare rules
Seek explanations for any unclear points during the call
Confirm the next steps and timeline for refund processing (if applicable)
Note down any cancellation confirmation number provided by the agent
Request a cancellation confirmation email or document for your records
Inquire about options to rebook or make changes to your travel plans, if needed
Thank the agent for their assistance and professional service

By contacting Breeze Airways customer service, you can benefit from personalized guidance, clear communication, and immediate resolution to your flight cancellation needs.

Via Mobile App:

Download and install the Breeze Airways app on your mobile device
Log in to your account using your credentials
Tap on the 'Trips' section and select the reservation you want to cancel
Tap on the 'Cancel' button next to the flight segment(s) you want to cancel
Follow the prompts to confirm the cancellation
You'll receive a confirmation notification once the cancellation is processed
Refunds, if applicable, will be processed back to the original form of payment

Canceling at the Airport (Last Minute):

Proceed to the Breeze Airways check-in counter or ticketing desk
Provide your booking reference number (PNR) or passenger details
Request to cancel the flight reservation
The agent will guide you through the cancellation process
Cancellation fees or refund eligibility will be explained by the agent
Refunds, if applicable, will be processed based on the fare rules

How Much Does Breeze Airways Charge for Cancellations?

Breeze Airways strives to offer flexibility with minimal fees for cancellations, but the exact charges can vary based on the fare type and the timing of the cancellation. Here's what you need to know about Breeze airways cancellation fee:

Fare Type	Cancellation Fee (per passenger)
Nice	$59
Nicer	$79
Nicest	$99

As you can see, the cancellation fees vary depending on the fare type you've purchased. The higher the fare, the steeper the cancellation fee.

Are Breeze airline tickets refundable?

Breeze Airways offers both refundable and non-refundable tickets. The type of refund you're eligible for depends on the fare category you purchase:

Refundable Tickets: These provide the flexibility to receive a full refund if you cancel your booking before the flight.
Non-refundable Tickets: While these tickets cannot be refunded for cash, they can typically be canceled in exchange for BreezePoints or travel credits that can be used for future travel on the airline.

What is the Process for Getting a Refund from Breeze Airways?

Breeze Airways offers multiple convenient options for requesting a refund if you are eligible according to Breeze airways refund policy. Here are the different ways you can initiate the refund process:

Online Request:

The easiest and most recommended way to request a refund from Breeze Airways is through their website or mobile app. Follow these simple steps:

Log in to your Breeze Airways account.
Navigate to the "Manage Booking" or "Cancellations" section.
Select the flight reservation you want to cancel.
Follow the prompts to initiate the cancellation process.
Choose the refund option if eligible, and Breeze will process your refund back to the original form of payment.

The online refund request process is straightforward and can be completed from the comfort of your home or on the go.

Request Over the Phone:

If you prefer a more personal approach, you can request a refund from Breeze Airways by contacting their customer service team over the phone. Here's how:

Call Breeze Airways refund phone number 1-833-273-3939 (1-833-BREEZE-9) or 1-860-374-7569.
Provide your booking details and explain that you need to cancel your flight and request a refund.
The customer service representative will guide you through the process and assist you with your refund request.

Keep in mind that phone lines may be busier during peak times, so you may experience longer hold times.

At Airport Request

If you're already at the airport and need to cancel your flight, you can visit the Breeze Airways ticket counter and request a refund in person. Here's what you'll need to do:

Locate the Breeze Airways ticket counter or customer service desk at the airport.
Approach an agent and provide your booking information.
Explain that you need to cancel your flight and request a refund.
The agent will assist you with the cancellation process and refund request on-site.

This option can be convenient if you're already at the airport and prefer face-to-face assistance with your refund request.

How long does a cancelled flight have to be get a refund from Breeze Airways?

Once you've submitted your refund request, the processing time can vary:

If you booked directly with Breeze Airways, refunds typically take 7-10 business days to reflect in your account.
If you booked through a third-party travel agency or website, the refund processing time may be longer, as it needs to go through that third party first.

It's important to note that refunds will be issued back to your original form of payment, whether it's a credit card, debit card, or other method

What is the Best Time to Cancel to Maximize BreezePoints?

To maximize your BreezePoints on a Breeze Airways cancellation, aim to cancel at least 14 days before departure. This timing typically ensures a full refund of the BreezePoints used for the booking. Canceling closer to the departure date, such as 7 days out, may result in only a partial refund of points. If you cancel within 24 hours of departure, you are likely to forfeit all BreezePoints used, as this is considered a last-minute cancellation. Therefore, for the best outcome in retaining your points, cancel your flight more than 14 days in advance.

How to Use BreezePoints for Canceling a Flight?

Here are the key steps to use Breeze Points for canceling a flight:

Log into your Breeze Airways account on their website or mobile app.
Navigate to the "Manage Booking" or "Cancellations" section.
Select the flight you need to cancel.
Follow the prompts to initiate the cancellation process.
When prompted, choose the option to use your Breeze Points to cover the cancellation fee.
Confirm the transaction, and the points will be deducted from your account.

It's important to note that the number of Breeze Points required for cancellation will depend on the fare type you originally booked and the corresponding cancellation fee.

How do I speak to someone at Breeze Airways?

Speaking to someone at Breeze Airways is straightforward. If you need to inquire about bookings, cancellations, or any other customer service concern, here are the steps on how to speak to someone at Breeze Airways:

Call Breeze Airways Customer Service

The most direct way to speak to a Breeze Airways representative is by calling their customer service number: 1-833-273-3939 (1-833-BREEZE-9). Their phone lines are typically open daily from 7 AM to 10 PM Eastern Time.

Visit a Breeze Airways Ticket Counter

If you're already at the airport, you can visit the Breeze Airways ticket counter or customer service desk and speak to an agent in person. This can be especially helpful if you need immediate assistance with a booking, flight change, or any other issue that requires face-to-face interaction.

Reach Out on Social Media

Breeze Airways maintains an active presence on social media platforms like Twitter and Facebook. You can send them a direct message explaining your inquiry or concern, and a member of their social media team will assist you or connect you with the appropriate department.

Use the Live Chat Function (if available)

Some airlines, including Breeze Airways, may offer a live chat function on their website or mobile app. If this option is available, you can initiate a chat session and communicate with a representative in real-time about your questions or issues.

Contact a Travel Agent

If you booked your Breeze Airways flight through a travel agency, you can reach out to your travel agent for assistance. They can often communicate directly with the airline on your behalf or provide you with the appropriate contact information to speak with a Breeze Airways representative.

When contacting Breeze Airways

It's important to have your booking information or confirmation number handy, as well as any relevant details about your inquiry or situation. This will help the representative assist you more efficiently.

Final article words

In conclusion, understanding Breeze Airways cancellation policy can significantly ease the stress of altering travel plans. Whether you choose to cancel online, over the phone, or at the airport, Breeze offers flexibility and options to accommodate your needs. Their generous policy allows cancellations up to 15 minutes before departure, providing refunds in various forms, including cash, travel credits, or BreezePoints. Remember, the earlier you cancel, the more benefits you may receive, especially if opting for BreezePoints. So, before you book your next flight with Breeze Airways, take a moment to familiarize yourself with their cancellation policy to make the most of your travel plans, ensuring a seamless and enjoyable experience.